As organisations prioritise automation, CIOs and business heads must explore strategies to unlock momentous new capabilities, reduce costs & increase efficiencies.
The Customer Institute
The Customer Institute is an independent global organization setting the gold standard for customer experience, as well as enabling and recognizing excellence in customer centricity.
The Customer Institute develops, finds, and promotes best practices, and proves the value of customer-centricity to organizations in B2C, B2B, as well as in the public sector. Through our certification and assessment programs we enable and recognize excellence in customer centricity.
We are the go-to destination for organizations looking to excel through customer centricity.
The Customer Data Platform Institute
The Customer Data Platform Institute educates marketers and technologists about customer data management. The Institute publishes industry news and educational materials, provides vendor comparison reports, builds directories of industry vendors and service firms, and offers Webinars, workshops, and consulting on related issues.
Customer Data Platforms are defined as 'packaged software that maintains a unified, persistent customer database which is accessible to external systems.' They are the only types of packaged software specifically designed to create and share a complete view of each customer. The CDP Institute’s RealCDPTM program certifies systems that meet the Institute’s definition.
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Workato is the leading Integration and Automation Platform. Recognized as a leader, Workato is the only enterprise platform that enables both business and IT to integrate their apps, automate business workflows, and drive real-time outcomes from business events, without compromising security and governance. Workato is trusted by over 11,000 of the world's top brands and fastest-growing innovators. For more information, visit www.workato.com or connect with us on social media:
UiPath has a vision to deliver the Fully Automated Enterprise™, one where companies use automation to unlock their greatest potential. UiPath offers an end-to-end platform for automation, combining the leading Robotic Process Automation (RPA) solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations.
Appian is the unified platform for change. We accelerate customers’ businesses by discovering, designing, and automating their most important processes. The Appian Low-Code Platform combines the key capabilities needed to get work done faster, Process Mining + Workflow + Automation, in a unified low-code platform. Appian is open, enterprise-grade, and trusted by industry leaders. For more information, visit www.appian.com.
Freshworks profile: Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global offices to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. For more information visit www.freshworks.com.
Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world’s most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise. Our core philosophy of “Attention. Always.” communicates our belief in lavishing care and attention on our customer and employees.
FourNxt is a Technology firm based the UAE specialized in Intelligent automation, Low code technologies and Process Management. FourNxt is a turnkey IA solutions provider having partnerships with leading platforms such as UiPath, Automation Anywhere, Blueprism and Microsoft. FourNxt provides services ranging from consulting, design, development and MSP models. FourNxt provides services across EMEA and has development centres based in India.