4 ways RPA and BPM are relationally valuable to optimise CXRPA systems represent an incredible tool for rapidly revitalizing companies that handle massive data transactions, to energise CX.
3 steps to designing a strong data foundation for AI implementation to transform CXAccording to a survey Customer Experience Live conducted in April 2021, the most popular AI applications that require structured data includ
Where has it gone wrong? – 4 reasons for a crumbling data foundationGetting the data required for an AI and IA project, preparing it for analysis, protecting privacy, and ensuring security can be a hugely...